As technology and shoppers innovate, retailers must “be there” in real-time, whether it’s on a mobile device, the web or in-store. iGoDigital’s tools foster this cross-channel marketing, giving you the opportunity to engage, convert and re-engage your customers at each stage of the buying cycle.
Website: Deliver Engaging Experiences and Intelligent Recommendations
Our Recommendation Platform
Email: Re-engage Your Customers
Personalizing emails with recommendations
Mobile Shopping: Offer Personalization Anywhere
Smart retailers are realizing shoppers want more than just a mobile site. They want a personalized experience that is fun, engaging and informative. Whether this is by offering a Mobile Guided Selling App or ensuring activities on mobile devices are logged in a shopper’s personal profile
Call Center: Empower Your Agents with Personalized Recommendations
Whether your agents are calling up a profile saved in the Customer Intelligence Engine or using Guided Selling Tools to drive the conversation, customers will appreciate (and buy) more accurate and personalized recommended products made by your team.
In-Store: Enhance Your Customer's In-Store Shopping Experience
Used in-store, Guided Selling Tools can drive more personalized experiences. In-store kiosks provide your in-store customers with the same personalized guidance they get online. Or, armed with tablets, associates can use Guided Selling Tools to ask the right questions, steer the discussion or access information housed in a shopper’s personal profile.
Catalog and Offline Marketing: Segment Your Audience to Deliver Higher ROI
Leverage the knowledge gathered by iGoDigital’s Customer Intelligence Engine to build targeted campaigns that are more likely to convert.
