Connecting with Every Consumer's Personal Assistant

Monday, March 11, 2013 by Rachel Modiano Johnson

Average smartphone users spend more than two hours a day on their mobile devices, and they aren’t just making calls. In fact, they spend most of their time browsing the web—it's the phone's most-used function, beating out social networking, texting...

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Be a "Virtual Salesperson" and Help Shoppers Find the Right Products

Thursday, February 21, 2013 by Rachel Modiano Johnson

Online shopping is meant to be an easy way to find the right product for the right occasion.  Not only does eCommerce give shoppers the ability to browse a variety of products and compare prices, the added convenience of doing it from home makes it...

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2013 eCommerce Trends to Watch

Monday, February 11, 2013 by Rachel Modiano Johnson

Despite economic woes and a lingering wariness of online shopping, 2012 was a successful year for eCommerce retailers.   More and more consumers are choosing to shop online.  In fact, a recent Forrester Research report projects that e-retail sales...

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Move the Needle: Tying the Knot

Wednesday, October 10, 2012 by Andy Simmons

You may have noticed by now, that "Moving the Needle" closely resembles the path that a relationship takes. No, it's not a coincidence - we are selling to real human beings after all. After courting your customers ("You Had Me at Hello")  and...

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Merry September! - A 2012 Holiday Outlook

Thursday, September 20, 2012 by Andy Simmons

You will hear two different sentiments starting around this time of year...

  1. "...are they serious? It's only September!?!"...or...
  2. "It's almost the end of September and how are we going to get everything done?"

When you hear it you know - it's holiday...

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Beyond the Buzz: What Personalization Really Means

Wednesday, September 19, 2012 by Andy Simmons

Have you ever noticed all of the buzz words flying around today in the eCommerce Industry?

Words like:

  • Optimization
  • Big Data
  • Behavioral Targeting
  • Personalization
  • Retargeting Strategy

A Double-Edged Sword

I'm certainly not saying that buzz words should be...

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Moving the Needle: You Had Me at Hello

Wednesday, September 5, 2012 by Andy Simmons

Marketers and eCommerce teams alike know that the strategies used to catch a customer at first glance are far different than those needed to create loyalty.

One is about enticement - The other is about trust. 
 
Often these strategies result in...
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Christmas in July Webinar: Tips for Preparing Your eCommerce Site this Holiday Season

Monday, August 6, 2012 by Andy Simmons

It's no secret, Christmas comes early for retailers. The work done in June, July and August is often the foundation for a successful holiday season.

iGoDigital and Slingshot SEO teamed up recently to provide an information packed webinar with holiday...

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Learning from Ecommerce Experts - Shop.org OMW Takeaways

Wednesday, July 25, 2012 by John Deines

The Shop.org Online Merchandising Workshop is arguably the most advanced content you will find at any eCommerce industry event during the year. It’s a packed house of visionaries with similar challenges all trying to push the envelope of ecommerce....

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Increase AOV on the Cart Page with Product Recommendations

Monday, January 23, 2012 by John Deines
As part of our continued series on developing personalization best practices, we have discussed how Behavioral Targeting Gives Your Loyal, Repeat Customers a Personalized Experience, and given some Product Detail Page Personalization Next Practices....Read More »

Heard on the streets at the iGoDigital eRetail Roundtable - Boston

Monday, January 23, 2012 by Conner Burt
On January 19th, we got together with Boston-area eRetailers for the first in a series of nationwide roundtable discussions about the issues facing retailers in 2012. Allowing the retailers to drive the discussion, we learned some pretty interesting...Read More »

Product Detail Page Personalization Next Practice

Wednesday, January 4, 2012 by John Deines

The Product Detail Page is arguably the most important page during the shopping experience. It’s the point where a shopper gathers information on a product, begins deliberating a purchase and ultimately moves from a shopper to a customer. However, if...

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Behavioral Targeting Gives Your Loyal, Repeat Customers a Personalized Experience

Friday, November 18, 2011 by John Deines

It’s a fact: Increasing the lifetime value of each consumer increases profits. Lee Scott, CEO of Walmart, says, “It’s cheaper and more effective to make current customers more loyal than to spend money attracting new customers.”

Do you have the...

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Don't think "best practice" - think "next practice"

Friday, November 11, 2011 by Conner Burt
The world of ecommerce is littered with "Best Practices" or playing Leapfrog for a slightly better solution, if you will. I read an article today in ChangeThis, Volume 88 that contended innovation isn't about playing Leapfrog. In my mind maybe it's...Read More »

Weighting Customer Experience with ROI

Wednesday, October 19, 2011 by Rachel Modiano Johnson
 I was following up on a few members of the media and publications post Shop.org Annual Summit and found this awesome piece on RetailWire.com and I thought I'd share...

RetailWire did a research study with Dechert-Hampe about how retailers need to...Read More »

How much data are you using to merchandise your site?

Monday, October 3, 2011 by John Deines
When asked in a recent Shop.org Blog, Ray Kurzweil was asked a simple question, “What is the most effective way for retailers to attempt to stay ahead of the technological curve?” He answered, “Gather data about your customers and use that to reach...Read More »

Awards and Observations from my first 6 months at iGoDigital

Tuesday, August 2, 2011 by Jessica Radloff
I just passed my 6 month anniversary as Client Services Manager at iGoDigital and I wanted to share some comments and observations thus far.

E-Commerce personalization is quickly evolving, due to overwhelming growth of social marketing and mobile...Read More »

Got Video? Top reasons to add video to your eCommerce site

Friday, July 15, 2011 by Rachel Modiano Johnson
In the last few weeks I have read an abundance of articles talking about how video can add additional value to your eCommerce site. Video is one of the fastest growing content types on the internet. More than 172 million individual Americans watched...Read More »

Why I’m Rooting for Android and Why Online Retailers Should Too

Friday, February 18, 2011 by Rachel Modiano Johnson

Guest post from Brennan Knotts is the Director of Marketing for MobileDeveloper.net. apple vs android

No, I don’t always root for underdogs. I actually prefer to root for unimaginable successes, like Phil Jackson winning 11 NBA championships as a head coach. I’ll...

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She Said Yes - New trends in online wedding registries

Wednesday, January 5, 2011 by Rachel Modiano Johnson

According to ChaCha, almost 1 million people got engaged over the 2010 Holiday Season. As I surveyed my Facebook on Jan 1st, I was bombarded with the following status update: FB  [Fill in name here] is engaged to [Fill in name here]. Like. Comment....

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