Lasting Relationship or Holiday Fling with Your Shoppers?

Tuesday, January 22, 2013 by Rachel Modiano Johnson

Leverage the data you gathered this holiday season to build long-terms relationships with your shoppers

Any lasting customer relationship begins with an initial interaction, and for many shoppers, the holidays were like a first date on your site.

Now,...

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Move the Needle: We're Past the Infatuation Stage

Friday, October 5, 2012 by Andy Simmons

The first post of the blog series "Moving the Needle"  explored what it took to catch the attention of those much sought after customers. While those strategies cannot be skipped over, eventually it's time to move past the "infatuation stage" and...

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Merry September! - A 2012 Holiday Outlook

Thursday, September 20, 2012 by Andy Simmons

You will hear two different sentiments starting around this time of year...

  1. "...are they serious? It's only September!?!"...or...
  2. "It's almost the end of September and how are we going to get everything done?"

When you hear it you know - it's holiday...

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Email Marketing: Abandoned Cart and Beyond

Wednesday, August 22, 2012 by Andy Simmons

As promised, the conclusion to the Email Marketing blog series.

From segment targeting, to personalized marketing and triggered emails, marketers today have an array of tools to use to effectively communicate and engage their customers. The goal...

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Email Marketing: Getting your Foot in the Inbox

Wednesday, August 15, 2012 by Andy Simmons

Today, consumers who are pressed for time and overwhelmed with marketing messages only connect with content that’s relevant, timely and important to them. Nowhere is this more evident than with Email Marketing. The fact of the matter is that people...

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Big Data, Segmentation, and You

Monday, July 16, 2012 by Andy Simmons

By 9am this morning I've checked my emails, browsed several websites for news and merchandise, and even accessed the web on my mobile device. When you consider that I've only been awake for 2 hours, the reality of how easy it is to interact with...

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The hidden benefit of email segmentation

Tuesday, May 15, 2012 by Conner Burt

When talking with marketers about email segmentation, the first question is generally around the conversion funnel. Bottom line, how will this affect my revenue per send?

The answer, as is often the case - is that it depends. It depends on how much we...

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So What's Behavioral Segmentation Worth Anyways?

Tuesday, April 24, 2012 by Conner Burt

eRetailers have shouted from the rooftops that segmentation drives results. It's not a new concept, but with the advent of big data, online behavioral tracking, and multi-channel traffic...segmentation again is at the forefront of most...

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Q1 2012 Enhancements to Personalized Product Recommendations Platform

Friday, April 20, 2012 by Rachel Modiano Johnson

Launch of Segment Builder, a new interactive reporting system and performance enhancements helped clients generate over $425 million in additional revenue in the first quarter of 2012

(Indianapolis, Ind. – April 20, 2012) – iGoDigital, the market and...

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#BSUM12 - The Year of Big Data & Dinosaurs

Friday, April 20, 2012 by John Deines

Year two at a conference always seems to be easier and more enjoyable, and that definitely held true for the 2012 Bronto Summit. The good folks at Bronto understand and the live the motto, “work hard, play hard.” From 8:00am – 5:00pm, we learned from...

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iGoDigital to Present Personalization and Segmentation Strategies at the 2012 Bronto Summit

Friday, April 6, 2012 by Rachel Modiano Johnson

John Deines, director of strategic accounts at iGoDigital, and Darren Baldwin, e-commerce manager at Dungarees.net, to discuss personalized triggered emails

(Indianapolis, Ind. – April 6, 2011) – iGoDigital, the market and technology leader in personal...

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iGoDigital Launches Segment Builder

Tuesday, March 27, 2012 by Meghann York Meenan

New Product Recommendations Platform tool enables marketers to leverage customer data to make real-time decisions, while personalizing the experience for the customer

iGoDigital, the market and technology leader in personalized product recommendations...

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Five Steps to a More Targeted Email Strategy

Thursday, January 26, 2012 by Meghann York Meenan
What's the number one reason people unsubscribe from email marketing? The content consistently does not relate to them. If you’re sending email blasts to your entire customer database every time, then the likelihood of this happening is great....Read More »

Weighting Customer Experience with ROI

Wednesday, October 19, 2011 by Rachel Modiano Johnson
 I was following up on a few members of the media and publications post Shop.org Annual Summit and found this awesome piece on RetailWire.com and I thought I'd share...

RetailWire did a research study with Dechert-Hampe about how retailers need to...Read More »

What...Your Ecommerce Platform or Analytics Provider Wants to Power Your Product Recommendations?

Monday, October 17, 2011 by Conner Burt
When an online retailer is in the market for personalization, the first place that's often considered is their analytics provider. But, why do a large percentage of retail leaders use the marquee names for analytics (CoreMetrics, Omniture,...Read More »

#et11: a lesson on 1:1 messaging

Wednesday, September 21, 2011 by Conner Burt
ExactTarget Connections was my first trade show, ever. As a sponsor, my intention initially was to go and meet folks--which I certainly did. However as I spoke with email marketers for three days, I uncovered an old but timely problem: Email and... Read More »

Reflecting on the 2011 Bronto Summit

Thursday, April 28, 2011 by John Deines
From a partner and client perspective, the Bronto Summit was a complete hit.  From the first second, the Bronto Team made every retailer, small and large, part of the family.  From the conference venue to the transparent approach of their CEO (Joe)...Read More »

Staying Relevant with Targeted Email

Monday, March 8, 2010 by Eric Tobias
Last year's holiday season saw retailers sending a record number of promotional e-mails.

This effort to grab users' attention results in user frustration and lower than expected click-through rates.   To counter balance this, retailers need to focus...Read More »

Pitney Bowes Launches Business Solutions Finder

Monday, March 8, 2010 by Kristi Smith
We recently launched a Solutions Finder at Pitney Bowes, the world's largest producer of postage meters.   

Pitney Bowes was seeking a way to inform businesses about its vast line of mailing and shipping solutions and services.  PB engaged us to...Read More »

Behavioral Targeting Methodology

Monday, January 18, 2010 by Eric Tobias

We haven't heard much about Yahoo's push into behavioral targeting since the company signed a deal last year with Microsoft to power search. Perhaps the technology has been out of sight, or invisible, to the typical person conducting searches on the...

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