Leverage the data you gathered this holiday season to
build long-terms relationships with your shoppers

Any lasting customer relationship begins with an initial
interaction, and for many shoppers, the holidays were like a first
date on your site.
Now,...
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The first post of the blog series "Moving
the Needle" explored what it took to catch the
attention of those much sought after customers. While those
strategies cannot be skipped over, eventually it's time to move
past the "infatuation stage" and...
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You will hear two different sentiments starting around this time
of year...
- "...are they serious? It's only
September!?!"...or...
- "It's almost the end of September and how are we going to
get everything done?"
When you hear it you know - it's holiday...
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As promised, the conclusion to the Email Marketing blog
series.
From segment targeting, to personalized marketing and triggered
emails, marketers today have an array of tools to use to
effectively communicate and engage their customers. The goal...
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Today, consumers who are pressed for time and overwhelmed with
marketing messages only connect with content that’s relevant,
timely and important to them. Nowhere is this more evident than
with Email Marketing. The fact of the matter is that people...
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By 9am this morning I've checked my emails, browsed several
websites for news and merchandise, and even accessed the web on my
mobile device. When you consider that I've only been awake for 2
hours, the reality of how easy it is to interact with...
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When talking with marketers about email segmentation, the first
question is generally around the conversion funnel. Bottom
line, how will this affect my revenue per send?
The answer, as is often the case - is that it depends. It
depends on how much we...
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eRetailers have shouted from the rooftops that segmentation
drives results. It's not a new concept, but with the advent of big
data, online behavioral tracking, and multi-channel
traffic...segmentation again is at the forefront of most...
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Launch of Segment Builder, a new
interactive reporting system and performance enhancements helped
clients generate over $425 million in additional revenue in the
first quarter of 2012
(Indianapolis, Ind. – April 20, 2012) – iGoDigital, the market
and...
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Year two at a conference always seems to be easier and more
enjoyable, and that definitely held true for the 2012 Bronto
Summit. The good folks at Bronto understand and the live the motto,
“work hard, play hard.” From 8:00am – 5:00pm, we learned from...
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John Deines, director of strategic
accounts at iGoDigital, and Darren Baldwin, e-commerce manager at
Dungarees.net, to discuss personalized triggered emails
(Indianapolis, Ind. – April 6, 2011) –
iGoDigital, the market and technology leader in personal...
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New Product Recommendations Platform tool enables marketers to
leverage customer data to make real-time decisions, while
personalizing the experience for the customer
iGoDigital, the market and technology leader in personalized
product recommendations...
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What's the number one reason people unsubscribe from email
marketing? The content consistently does not relate to them. If
you’re sending email blasts to your entire customer database every
time, then the likelihood of this happening is great....
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I was following up on a few members of the media and
publications post Shop.org Annual Summit and found this awesome
piece on
RetailWire.com and I thought I'd share...
RetailWire did a research study with Dechert-Hampe about how
retailers need to...
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When an online retailer is in the market for personalization, the
first place that's often considered is their analytics
provider. But, why do a large percentage of retail leaders use
the marquee names for analytics (CoreMetrics, Omniture,...
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ExactTarget Connections was my first trade show, ever.
As a sponsor, my intention initially was to go and meet
folks--which I certainly did. However as I spoke with email
marketers for three days, I uncovered an old but timely problem:
Email and...
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From a partner and client perspective, the Bronto Summit was a
complete hit. From the first second, the Bronto Team made
every retailer, small and large, part of the family. From the
conference venue to the transparent approach of their CEO (Joe)...
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Last year's holiday season saw retailers sending a record number of
promotional e-mails.
This effort to grab users' attention results in user frustration
and lower than expected click-through rates. To counter
balance this, retailers need to focus...
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We recently launched a
Solutions Finder at
Pitney Bowes, the world's largest producer of postage
meters.
Pitney Bowes was seeking a way to inform businesses about its
vast line of mailing and shipping solutions and services. PB
engaged us to...
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We haven't heard much about Yahoo's push into behavioral
targeting since the company signed a deal last year with Microsoft
to power search. Perhaps the technology has been out of sight, or
invisible, to the typical person conducting searches on the...
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