Connecting with Every Consumer's Personal Assistant

Monday, March 11, 2013 by Rachel Modiano Johnson

Average smartphone users spend more than two hours a day on their mobile devices, and they aren’t just making calls. In fact, they spend most of their time browsing the web—it's the phone's most-used function, beating out social networking, texting...

Read More »

Guiding Customers through the Online Shopping Maze

Friday, February 15, 2013 by Rachel Modiano Johnson

Each year, shoppers are increasingly drawn online. Last year, people spent more money on Cyber Monday than they did on Black Friday. As more and more e-commerce options appear and consumers become increasingly savvy about their online shopping, you...

Read More »

2013 eCommerce Trends to Watch

Monday, February 11, 2013 by Rachel Modiano Johnson

Despite economic woes and a lingering wariness of online shopping, 2012 was a successful year for eCommerce retailers.   More and more consumers are choosing to shop online.  In fact, a recent Forrester Research report projects that e-retail sales...

Read More »

Increasing Shopper Engagement from Homepage to Shopping Cart

Friday, December 28, 2012 by Rachel Modiano Johnson

With so many competitors just a click away, online retailers face a variety of challenges when it comes to engaging and keeping shoppers.  Backed by robust personalization solutions, like a product recommendation engine, eCommerce retailers can win...

Read More »

Become a “Personal Shopper” This Holiday Season

Wednesday, December 19, 2012 by Meghann York Meenan

The holidays are meant to be merry, but when it comes to online shopping, consumers can get lost in the sea of products offered and the many offers and deals available.  How can you ease the stress for online customers during this holiday season?  

Her...

Read More »

What Black Friday and Cyber Monday Can Tell Us About the Future of Online Shopping

Friday, December 7, 2012 by Meghann York Meenan

The excitement and shopping frenzy of Black Friday and Cyber Monday are behind us now, and the holiday shopping season is in full swing.  After much speculation and a slew of predictions on how the retail industry would fare this year, the news is...

Read More »

Merry September! - A 2012 Holiday Outlook

Thursday, September 20, 2012 by Andy Simmons

You will hear two different sentiments starting around this time of year...

  1. "...are they serious? It's only September!?!"...or...
  2. "It's almost the end of September and how are we going to get everything done?"

When you hear it you know - it's holiday...

Read More »

Beyond the Buzz: What Personalization Really Means

Wednesday, September 19, 2012 by Andy Simmons

Have you ever noticed all of the buzz words flying around today in the eCommerce Industry?

Words like:

  • Optimization
  • Big Data
  • Behavioral Targeting
  • Personalization
  • Retargeting Strategy

A Double-Edged Sword

I'm certainly not saying that buzz words should be...

Read More »

Avoiding Futility by Being a YOUtility

Thursday, August 16, 2012 by Andy Simmons

If you are still only "selling" to your customers or clients, you are dead.

A bold statement to say the least, but according to social media guru and marketing consultant Jay Baer, strictly selling is an outdated tactic. For today's hyper-engaged...

Read More »

Saved by the Bell: Make the Most of this Back-To-School Season

Thursday, August 2, 2012 by Andy Simmons

"Time flies when you're having fun."

For many, that may just define how their summers have felt and sure enough, it is already nearly August. While students of all ages are acutely aware of what this means for them (the return of classes), it is also...

Read More »

Guided Selling by Any Other Name

Friday, July 27, 2012 by Meghann York Meenan

Interactive tools, product finders, shopping assistants, product configurators...at IRCE last June I heard all these names and more to describe what we at iGoDigital fondly call Guided Selling.

Largely, in the eCommerce space, I think there's a...

Read More »

Learn why 80% of your shoppers could be leaving your eCommerce site

Friday, May 25, 2012 by Rachel Modiano Johnson

Have you ever had a shopping experience that began like this: 

(I'll use shoes since they're my favorite thing to buy)

  • Step 1: Enter Keyword - Me: "Boots"
  • Step 2: Wait for Page to Load - Me: "hum, hum, ho, hum"
  • Step 3: View Results Based On Search Term -...
Read More »

Selling the Why

Friday, April 27, 2012 by Andy Simmons

"WHAT DO YOU DO?"

Since I started at iGoDigital, I have heard this question more times than I can count. First it was my family who wanted to know what I did at my job and by extension what iGoDigital does. Then, at work I rehearsed my "elevator...

Read More »

Build your site with engagement in mind

Tuesday, April 10, 2012 by Meghann York Meenan

If your site is built with the singular goal of driving customers to a quick conversion, you’re likely missing the boat. A laser-focus on conversion as the only measure of success is quickly becoming a thing of the past.

With digital “noise” all...

Read More »

iGoDigital to Present Personalization and Segmentation Strategies at the 2012 Bronto Summit

Friday, April 6, 2012 by Rachel Modiano Johnson

John Deines, director of strategic accounts at iGoDigital, and Darren Baldwin, e-commerce manager at Dungarees.net, to discuss personalized triggered emails

(Indianapolis, Ind. – April 6, 2011) – iGoDigital, the market and technology leader in personal...

Read More »

Increase AOV on the Cart Page with Product Recommendations

Monday, January 23, 2012 by John Deines
As part of our continued series on developing personalization best practices, we have discussed how Behavioral Targeting Gives Your Loyal, Repeat Customers a Personalized Experience, and given some Product Detail Page Personalization Next Practices....Read More »

5 Tips to Tighten Up Your Check Out Process

Wednesday, August 3, 2011 by Rachel Modiano Johnson
Yes, it's THAT time of year for retailers - while the rest of us are still thinking about going to the pool, or what great concoction your husband is going to make on the grill this weekend, retailers are gearing up for the holiday season. For...Read More »

Got Video? Top reasons to add video to your eCommerce site

Friday, July 15, 2011 by Rachel Modiano Johnson
In the last few weeks I have read an abundance of articles talking about how video can add additional value to your eCommerce site. Video is one of the fastest growing content types on the internet. More than 172 million individual Americans watched...Read More »

Ecommerce—the shining star of Q1 growth

Monday, June 6, 2011 by Carolyn Gaskill

After our resident marketing guru returned from Lenser Multichannel Marketing Summit, she quoted a few participants who mentioned something along the lines of “We realize the Internet isn’t going away." And if you look at the first quarter reports...

Read More »

Video killed the radio store…well, not really.

Friday, May 27, 2011 by Carolyn Gaskill
While avoiding work for as long as possible Wednesday morning, I discovered that more and more catalogues are becoming available on tablets, and they aren’t just static, like a physical catalogue. They have animation and allow for customer...
Read More »