The hidden benefit of email segmentation

Tuesday, May 15, 2012 by Conner Burt

When talking with marketers about email segmentation, the first question is generally around the conversion funnel. Bottom line, how will this affect my revenue per send?

The answer, as is often the case - is that it depends. It depends on how much we...

Read More »

So What's Behavioral Segmentation Worth Anyways?

Tuesday, April 24, 2012 by Conner Burt

eRetailers have shouted from the rooftops that segmentation drives results. It's not a new concept, but with the advent of big data, online behavioral tracking, and multi-channel traffic...segmentation again is at the forefront of most...

Read More »

Taking Command of Your Social

Friday, April 20, 2012 by Conner Burt

The iGoDigital eRetail roundtables are all about making connections, networking, and sharing ideas. In Austin, one attendee from Dell was gracious enough to invite us into Dell's social headquarters, dubbed the Command Center.

Here's @libbyjb from @ver...

Read More »

A Bazaar Start to the Social Summit.

Monday, April 16, 2012 by Conner Burt

To steal a slide from @johngerzma, Keynote Speaker at the Bazaarvoice Summit...Technology, by the numbers, is quite fascinating: 

But what does this mean for eRetailers and more importantly, how do they adapt in a changing, growing, and chaotic world?...

Read More »

What You Missed at eTail West

Monday, March 5, 2012 by Conner Burt

Etail West provided 3 days of presentations, pitches and best practices. If a round of golf was more interesting or if you didn't make it to Palm Springs this year, here are five things you missed.

  1. It's been drilled into your head--the abandon cart...
Read More »

Chicago Retailers Prepare for March Madness

Friday, March 2, 2012 by Conner Burt

With March officially in full swing, let the "madness" begin. And no, I'm not talking about college basketball. Last week, the iGoDigital team met with some of the biggest players in the Chicago retail space. As they start to fine tune strategies for...

Read More »

Heard on the streets at the iGoDigital eRetail Roundtable - Boston

Monday, January 23, 2012 by Conner Burt
On January 19th, we got together with Boston-area eRetailers for the first in a series of nationwide roundtable discussions about the issues facing retailers in 2012. Allowing the retailers to drive the discussion, we learned some pretty interesting...Read More »

Blending the multi-channel experience

Friday, December 16, 2011 by Conner Burt
We live in a world of multi-tasking.

Some (errantly) decide they can't focus on driving without reading texts or emails. Others try to have a conversation while checking their Facebook News Feed. At the end of the day, siloing our efforts towards one...Read More »

A Chat with Some Fellows...

Thursday, December 15, 2011 by Conner Burt
With innovative style and iGoDigital class, President and Founder Eric Tobias took some time Monday night to chat with the Indianapolis-rooted Orr Fellowship.

So what is the Orr Fellowship?

It's Match.comfor top recent graduates and high-growth...

Read More »

Shopper writes a letter, and sends it to Retail...

Wednesday, November 30, 2011 by Conner Burt
The Ballad of Shopping and Personalization (inspired by the Avett Brothers, "Ballad of Love and Hate"). A raft prepared for all the crazy retailers and shoppers this holiday season.

Shopper writes a letter, and sends it to retail..
Time's winding down,...Read More »

Don't think "best practice" - think "next practice"

Friday, November 11, 2011 by Conner Burt
The world of ecommerce is littered with "Best Practices" or playing Leapfrog for a slightly better solution, if you will. I read an article today in ChangeThis, Volume 88 that contended innovation isn't about playing Leapfrog. In my mind maybe it's...Read More »

R U Experiencing Office Insanity this Holiday Season? 5 Tips from iGo

Thursday, October 27, 2011 by Conner Burt
Swamped this Holiday Season? Here’s a few fun ways we unwind…

turtable.fmA concert at work? In stressful times, pause and choose a song - everyone likes to rock out to some good tunes, right? At iGoDigital, we get our fix from turntable.fm, where you invite a...
Read More »

What...Your Ecommerce Platform or Analytics Provider Wants to Power Your Product Recommendations?

Monday, October 17, 2011 by Conner Burt
When an online retailer is in the market for personalization, the first place that's often considered is their analytics provider. But, why do a large percentage of retail leaders use the marquee names for analytics (CoreMetrics, Omniture,...Read More »

An Ode to Steve Jobs from iGoDigital

Monday, October 10, 2011 by Conner Burt
Sure, since last week plenty has been written about Steve Jobs. He's a visionary that changed the world and an iconic figure in all of technology. The question I've been laboring over is not what he did, but how'd he do it? 
Steve Jobs Tribute

After some thought, I'll...Read More »

#et11: a lesson on 1:1 messaging

Wednesday, September 21, 2011 by Conner Burt
ExactTarget Connections was my first trade show, ever. As a sponsor, my intention initially was to go and meet folks--which I certainly did. However as I spoke with email marketers for three days, I uncovered an old but timely problem: Email and... Read More »

Pavlov Meets Email - Why Shoppers are Ignoring Your Email Marketing Messages

Thursday, September 1, 2011 by Conner Burt
Last week, my favorite ecommerce blog, Get Elastic, linked to a post: "Pavlov Meets Email: Have You Trained Your Subscribers to Ignore You?" The author's contention was that regardless of the "best practices" you employ in your email marketing... Read More »

A striking similarity: Japan women's soccer and iGoDigital

Wednesday, July 27, 2011 by Conner Burt
 If you didn't catch the Women's World Cup final, stop reading now. If you did, bear with me as I digress.

A small Japan team finds itself up against Goliath (literally... the US starting 11 had probably 3 inches on every player). With immense...Read More »

iGoBeginnings: A Serendipitous Journey

Thursday, July 21, 2011 by Conner Burt
It was finalist day of the "Orr Fellowship" interviews, an experience comparable to speed-dating (not that I've ever experienced speed-dating, but from what I've see on TV). I was shuffled through 6 different interviews that day, all with high growth...Read More »