iGoDigital is the leading provider of personalization services that guide smarter retail. Powered by the Customer Intelligence Engine, iGoDigital is the only provider in the market with the technology to observe customer behavior, ask explicit questions, leverage social profiles and analyze “wisdom of the crowds” in order to deliver a truly personalized user experience.
A few more things you should know
Here’s a little more of our story:
In 2004, Eric Tobias recognized that retailers needed a way to simplify and enhance how their customers shopped online. The web was becoming an increasingly important research and decision-making tool for consumers. He had some ideas for how retail websites could make it easier to identify, research, browse and purchase products.
That’s why iGoDigital was born.
At iGoDigital, we guide smarter retail. Powered by our Customer Intelligence Engine, iGoDigital delivers accurate, predictive and actionable real-time product recommendation tools that guide shoppers through a personalized, multi-channel shopping experience. We accompany retailers in enhancing every step of the shopping experience.
What this means for shoppers…
iGoDigital provides a unique product recommendation solution that personalizes a customer’s shopping experience through websites, emails, mobile devices, call centers and in stores. You might recognize this tool as a website feature entitled “Customers who viewed this also viewed."
Additionally, iGoDigital provides Guided Selling Tools that walk customers through a brief set of questions, resulting in a personalized set of recommended products. These tools come in many forms, but are most recognizable in the forms of product finders, accessory finders and gift finders.